We are pleased to announce that we have recently been awarded the “Were Good To Go” Covid-19 Industry Standard
At Generation Travel the safety of our guests and employee’s will always be our number one priority and as a result, we have introduced new procedures for our holidays.
As the guidance is constantly evolving, we will continually monitor the government’s advice and will keep our Covid-secure measures updated with all information sent along with travel details 1 week before departure. Below are just some of the measures that we have implemented.
We have taken many measures to safeguard your holiday, which you can read about below and we have worked closely with our coach/hotel partners to ensure all health and safety guidelines are met. We want to ensure you travel with complete peace of mind on your next tour
All of our staff have undergone full training in our Covid-secure procedures and full training on our risk assessments.
We have invested in Antiviral fogging machines for our tour coaches which sanitise every aspect of a vehicles interior, including Hard/Soft Surfaces, Touch points and the entire Air conditioning system killing 99.9% of germs, bacteria, viruses and spores including Covid-19. These will be used before, during and after every tour.
We have invested in non touch digital thermometers for our tour coaches and all staff will be required to check their own temperature before attending work and will not attend work if they are experiencing Coronavirus symptoms.
All coaches are now fitted with hand sanitisers at each entry/exit point which guests will be asked to use each time they board the coach. It is also recommended to carry a small bottle of sanitiser with you in your bag.
Customers will be required to wear a face covering, (mask or shield) whilst travelling on our coaches, unless they are unable to do so due to breathing difficulties or a disability.
Customers who are exempt from wearing a face covering for medical reasons are asked to show relevant documentation relating to medical exemption if required.
Our Covid-19 Guarantee ensures that if a holiday is cancelled due to government imposed COVID travel restrictions, you will be offered a full refund, credit note or option to transfer to an alternative date or holiday.